Frequently asked questions

Fees & insurance

Nutrition Counseling

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Fees & Insurance

What is the cost of nutrition counseling appointments?

Initial Consultation:
  • 75 MINUTES | $215-285
Follow-Up Care:
  • 50 MINUTES | $145-185
  • 30 MINUTES | $85-120

Our fees are based on the clinician's level of experience. We accept cash, check, credit cards, and HSA/FSA cards. We also have scholarship opportunities if costs are a barrier to services. 

No Surprises Act: Out-of-network providers are required by law to estimate direct service costs. 
If you would like an individualized "good faith estimate" of treatment for the next year, please contact us and we will discern this with the best of our abilities.

Are the nutrition sessions covered by insurance?

In order to put our full efforts towards high-quality patient care, our practice is not contracted with any insurance companies. If you would like to use your insurance, our dietitians can provide you with a Superbill upon request. A Superbill is a receipt for your nutrition therapy sessions, which you can submit to your insurance company for potential reimbursement depending on your individual coverage and plan.

You are responsible for submitting your Superbill to your insurance company. Some of our clients have received 50-100% of their out of pocket cost from insurance. If you are unclear about whether or not you will receive reimbursement for nutrition counseling with our practice, please contact your insurance provider. Regardless of whether you intend to submit a Superbill to insurance, payment for your appointment is due at the conclusion of your session.

What questions do I ask when I call my insurance company?

Below are great questions to ask your insurance company to see if you have out-of-network benefits for nutrition counseling:
  1. Does my plan cover out-of-network benefits for outpatient nutrition counseling (CPT Codes: 97802 + 97803)?If yes, how many sessions are allowed per plan year?
    Do I have preventative benefits for nutrition counseling?
    Does my plan cover diagnosis code Z71.3 with CPT code 97802? If yes, how many sessions are allowed per plan year?
  2. Does my plan only cover medical nutrition therapy visits that are considered “medically necessary”?
  3. Do I have a deductible to meet first? If yes, how much?
  4. Do I need a physician referral? If so, the physician referral must be brought to the initial appointment or emailed.
  5. What is my co-pay or co-insurance amount for outpatient nutrition counseling?
  6. My dietitian provides superbill receipts for our sessions. How do I submit these for reimbursement, and how long does the process take to receive financial return?

For more information on navigating insurance for eating disorders treatment, check out Project Heal’s insurance guide.

Can I use my Flexible Spending Health Account or Health Savings Account for payment?

Yes! Clients can typically pay for our services with flex spending (FSA) cards or with HSA cards! 

I am not sure if I can afford these services at this time. Do you have any reduced rate or sliding scale spots available?

Yes! As proud partners of Project Heal, each clinician at Murray Nutrition has room for a select number of clients on their caseload who receive nutrition counseling services at a significantly discounted rate. If you are interested in applying through our scholarship program with Project Heal, please contact

What is your cancellation policy?

Your appointment is reserved for you. All new clients must input a credit card on file to secure their appointment. If for any reason you are not able to attend your scheduled appointment, please notify us via phone or email. If you need to cancel or reschedule an appointment, giving us advanced notice allows us to schedule another client during the time of your appointment. "No shows" and late cancellations for a scheduled initial assessment will result in the credit card on file being charged at a $100 late cancellation fee. "No shows" and late cancellations for a scheduled follow-up appointment will result in the credit card on file being charged the full appointment fee. Inclement weather and other reasonable emergencies will be given consideration on a case by case basis. When appropriate, phone or Zoom sessions at the time of the scheduled appointment are available if your physical presence is not possible.

Nutrition Counseling

What do initial and follow-up appointments look like?

The initial nutrition counseling session lasts up to 75 minutes. In this appointment, we take the time to get to know you as a person, listen to your story, and discuss your goals. We will conduct a nutrition assessment, talking about diet history, food and eating behaviors, typical eating patterns, cooking abilities, general food preferences, thoughts and feelings about food and body, medical/mental history, weight/growth history (when applicable) and your goals of care. Based on the initial impressions from our assessment, our dietitians will outline the treatment process and recommendations to help you meet your goals. For adolescents with eating disorders, we require at least one parent/caregiver to be present at the initial appointment, with a preference for every parent/caregiver in the home(s) where the adolescent lives to be present, if possible.

Follow-up appointments: 

This is where the nutrition counseling takes place. In follow-up appointments, we work on a variety of things to help you logistically meet your nutrition goals, as well as teaching you tools and techniques to help repair your relationship with food, your body, and movement. We teach you how to discern how your body communicates to you through hunger, fullness, cravings, and satisfaction, and more. We incorporate a variety of psychotherapeutic modalities in our nutrition counseling work with you, including but not limited to: CBT, ERP, FBT, ACT, DBT/RO-DBT, EFFT, Mindfulness, Inner Child Work, Self-Compassion, and Intuitive Eating.

For families of children with eating disorders, parents are included in follow-up sessions. We may also recommend parent-only sessions for FBT coaching and parental support. 

How frequently do you meet with clients?

Our clients typically see the best results from starting out with weekly appointments. Once consistent progress is made, appointments can be made bi-weekly, monthly, etc.

How long do you typically work with clients?

We work with clients in both short-term and long-term capacities. Treatment duration is highly variable depending on factors including but not limited to: presenting concerns & co-occurring conditions, duration & severity of presenting concerns. Many clients in eating disorder recovery choose to see us longer-term, with less frequent appointments once in a maintenance phase for relapse prevention and continued healing. 

Should I start with psychotherapy or dietitian for eating disorder recovery?

A multidisciplinary approach is best practice for the treatment of eating disorders, including but not limited to: dietitian, psychotherapist, medical doctor, and psychiatrist. You/your child will not likely get maximum benefit from psychotherapy without addressing the eating disorder behaviors through a nutritional lens with a dietitian, since  malnutrition impacts one’s ability to think, learn, and emotionally regulate. We have well-established relationships with eating disorder therapists, HAES doctors, psychiatrists, and treatment centers, locally and nation-wide, and provide referrals to our clients when appropriate.

I’m not sure if I have an eating disorder, are we still a good fit?

Our simple answer is this: You do not have to have a diagnosed eating disorder to work on improving your relationship with food. Many people without clinically diagnosed eating disorders can still benefit from working with us. In fact, preventative care and/or early intervention is the most cost-effective form of treatment. If you want to feel more grounded in the realms of food, body, and movement, whatever that looks like for you, you’re in the right place!

Where are sessions held?

We provide in-person services at our office suite in Brentwood, TN, just south of Nashville, as well as virtual services nationwide. 

Our office is located at:
7003 Chadwick #330
Brentwood, TN 37027

Do you see clients who live out of the area?

Yes! If you are seeking intuitive eating counseling or body image coaching, we can provide our services nationwide. If you are seeking nutrition counseling for an eating disorder, we can provide virtual appointments to clients living in Tennessee, and out-of-state on a case-by-case basis in select states. We can currently see out-of-state clients in the following states: WA, ID, WY, UT, CA, AZ, CO, TX, OK, AK, WI, MI, IN, WV, PA, NY, VT, MA, & CT. If you are unsure of what services you are seeking, please fill out an inquiry form and we will answer all of your questions.

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